Privacy Policy

1. Introduction

KubaPay is committed to protecting the privacy of its users. This policy describes the data we collect, how we use it, and your rights regarding personal data protection, in accordance with the General Data Protection Regulation (GDPR).

2. Data collected

We may collect the following categories of data:

• Identification data: name, surname, date of birth, email address
• Verification data (KYC): identity document, identity verification information
• Transaction data: transfer history, amounts, beneficiaries
• Technical data: IP address, device type, connection logs

3. Processing purposes

Your data is processed to:

• Create and manage your KubaPay account
• Execute your money transfers
• Verify your identity (KYC/AML regulatory requirements)
• Prevent fraud and ensure Service security
• Contact you regarding your account or the Service
• Improve our services and user experience

4. Legal basis

The processing of your data is based on contract performance (use of the Service), compliance with legal obligations (KYC/AML), and our legitimate interest (security, Service improvement).

5. Data retention

Your data is retained for the duration of your contractual relationship, then archived in accordance with applicable legal obligations (including anti-money laundering requirements).

6. Data sharing

We may share your data with third-party providers strictly necessary for the provision of the Service (payment processors, mobile money operators, identity verification services), in compliance with applicable regulations.

We do not sell your personal data to third parties.

7. Your rights

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (subject to legal obligations)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at contact@kubapay.co.

8. Cookies

Our website may use technical cookies necessary for the site to function. No advertising cookies are used without your consent.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

10. Changes

We reserve the right to modify this policy. Any substantial change will be notified to you via the Service or by email.

11. Contact

For any questions regarding the protection of your data, contact our data protection officer at contact@kubapay.co.